Legal
Privacy Policy
Last updated 1 January 2026. This policy explains how SYLUTION handles personal and farm data.
Information we collect
We collect the details you provide through our contact and newsletter forms, name, organisation, email, phone number and message content, as well as anonymous usage statistics from this website. On deployed systems we collect agronomic and device telemetry such as soil moisture, weather, energy and pump status.
How we use information
We use your information to respond to enquiries, deliver and support projects, improve our products and send updates you have requested. We do not sell personal data to third parties.
Farm data ownership
Data generated by your farm belongs to you. We process it to operate your systems and, where you consent, in anonymised and aggregated form for research that improves agricultural outcomes.
Storage and security
Data is stored on access-controlled infrastructure with encryption in transit. Access is restricted to staff who need it to deliver your service.
Retention
We keep enquiry records for as long as needed to maintain our commercial relationship and to meet legal obligations, after which they are deleted or anonymised.
Your rights
You may request access to, correction of, or deletion of your personal data at any time by writing to us.
Cookies
This website uses only essential storage needed to remember your language preference.
Contact
Questions about this policy can be sent to officialsylution@gmail.com or to Technology Incubation Centre (TIC), Farm Centre, Kano, Nigeria.
